Last Updated: August 15, 2026
By purchasing any product or service from Swiftly, you confirm that you have read, understood, and agreed to these Terms of Service.
Please review these Terms carefully before purchasing or using any product.
Customers are responsible for following all instructions displayed during checkout and on the applicable product page.
All payments must be completed using the payment method and instructions authorized by Swiftly.
MOST ACCOUNT-BASED PRODUCTS SOLD BY SWIFTLY ARE SHARED ACCOUNTS UNLESS THE PRODUCT OR VARIANT IS SPECIFICALLY LABELED “FA,” “FULL ACCESS,” OR “PRIVATE FULL ACCESS.”
Purchasing an account does not automatically mean you own or control the account.
Unless a product specifically states otherwise, account-based products should be treated as SHARED ACCESS.
For shared accounts:
Shared accounts may be accessed by other authorized users.
Therefore, activity such as profile changes, watch history, recommendations, settings, or other normal shared-account activity may sometimes change.
⚠️ Changing credentials or security information on a shared account immediately voids the warranty and replacement eligibility for that purchase.
Products explicitly marked as:
“FA”, “Full Access”, “Private Full Access”, or similar wording indicating full account control
are treated differently from shared accounts.
For an eligible Full Access product, customers may generally change account information only to the extent permitted by the applicable product description and instructions.
This may include:
However, the individual product description remains the source of truth.
If a product marked Full Access includes additional restrictions, those restrictions must still be followed.
If the listing does not specifically say FA, Full Access, or Private Full Access, assume the account is SHARED and DO NOT change its information.
The presence of account login credentials alone does not mean the product is Full Access.
Swiftly sells different types of digital products, including accounts, keys, subscriptions, services, and other digital goods. The catalog includes products with different warranty periods and access types.
Each listing may contain its own:
Product-specific information displayed on the applicable product or variant takes priority for that product where it adds additional requirements to these general Terms.
Customers are responsible for selecting the correct variant before purchasing.
Customers are responsible for checking whether a product is compatible with their:
Regional restrictions imposed by a third-party service are outside Swiftly's control unless the applicable listing specifically guarantees compatibility with a particular region.
A product failing to work solely because of the customer's location does not automatically qualify for a refund or replacement.
Warranty periods vary by product and variant.
The applicable warranty period will normally be displayed on the:
For example, different products on Swiftly currently display different warranty periods depending on the selected variant.
Swiftly reserves the right to increase, decrease, remove, replace, or otherwise modify warranty periods and warranty conditions at any time for future purchases.
Customers should always check the warranty shown on the product before completing an order.
The warranty applicable to an existing order will generally be the warranty offered for that product or variant when the order was placed, subject to these Terms and applicable law.
Swiftly may require reasonable evidence before approving a warranty claim, including:
Customers must cooperate with reasonable troubleshooting and verification requests.
Failure to provide sufficient evidence may result in the claim being denied.
A warranty or replacement request may be denied or revoked when:
Attempting to abuse Swiftly's warranty, replacement, payment, or support systems may result in immediate loss of eligibility.
This includes:
Swiftly may investigate suspicious claims before providing support or replacements.
Because Swiftly primarily provides digital products, all sales are generally final once a product has been delivered, revealed, redeemed, accessed, or otherwise fulfilled, except where a refund is required by applicable law or applicable payment-provider rules.
For eligible defective products, the normal remedy is the warranty/replacement process rather than a refund.
The following generally do not qualify for a refund:
Nothing in these Terms removes rights that cannot legally be waived.
Swiftly reserves the right to suspend or permanently restrict customers from the store or support services in cases involving:
A banned or blacklisted customer may lose access to discretionary support, warranty, and replacement privileges, subject to applicable law.
SWIFTLY RESERVES THE RIGHT TO UPDATE OR MODIFY THESE TERMS OF SERVICE AT ANY TIME.
Changes may include updates to:
Changes to product-specific warranty periods or conditions may be made at any time for future purchases.
Customers are encouraged to review these Terms before every transaction.
BY PURCHASING FROM SWIFTLY, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO THESE TERMS OF SERVICE AND THE APPLICABLE PRODUCT-SPECIFIC CONDITIONS.
You are responsible for reading the product listing and selecting the correct product or variant before purchasing.
IF A PRODUCT DOES NOT EXPLICITLY STATE “FA,” “FULL ACCESS,” OR “PRIVATE FULL ACCESS,” THE ACCOUNT MUST BE TREATED AS SHARED ACCESS.
DO NOT CHANGE THE EMAIL, PASSWORD, RECOVERY DETAILS, 2FA, OR SECURITY INFORMATION OF A SHARED ACCOUNT.
Doing so will void the warranty and your eligibility for a replacement.
💜 Thank you for choosing Swiftly.